127 members, structured performance

A major player in automotive maintenance successfully transitioned to a hybrid model without losing control of its network. With Synergee, branches and franchisees share a common foundation while retaining their operational specificities.

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Challenges

Obstacles before Synergee

Five hundred sites, two management models. The arrival of franchisees complicated what had historically been a centralized management approach.

Fragmented data

Scattered data that is difficult to use.

Limited visibility

Central bodies blind to key performance indicators

Preserving independence

A strong commitment to preserving the autonomy of each member.

Lack of economic benchmarks

Unreliable economic benchmarks at the local level.

Future Sight
call

How Synergee changed things for the network

Three priorities guided the transformation: harmonize without constraining, compare without biasing, and lead without controlling.

Finding a balance between autonomy and consistency

Ensuring data reliability

Equipping without controlling

Impact

What the network gains

Synergee has made it possible to align a hybrid network around shared indicators and a common momentum.

Desktop after work

Consolidated and reliable data

45% increase in data reporting: members are fully engaged.
Buy-in
Involvement
Momentum
Collaborative Meeting

Anonymized comparisons

Each site is part of the collective, without being pitted against others.
Consistency
Flexibility
Relevance
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Clearer budgets

Simplified tracking, personalized alerts.
Trust
Fluidity
Efficiency

"We have moved from centralized management to smarter network coordination. Today, everyone moves forward with the same benchmarks, without losing their autonomy."

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