500 sites, unified management
A major player in automotive maintenance successfully transitioned to a hybrid model without losing control of its network. With Synergee, branches and franchisees share a common foundation while retaining their operational specificities.
Obstacles before Synergee
Five hundred sites, two management models. The arrival of franchisees complicated what had historically been a centralized management approach.
Overly uniform culture
Methods designed for an integrated network were difficult to adapt to independent partners with different realities.
Limited visibility
Central management lacked reliable benchmarks. It was impossible to steer effectively without a clear view of economic performance and commitments.
Siloed data
Company-owned branches and franchisees operated with different standards, making any comparison unreliable.
Inadequate tools
Excel and email exchanges were no longer enough to manage a growing hybrid network.
How Synergee changed things for the network
Three priorities guided the transformation: harmonize without constraining, compare without biasing, and lead without controlling.
Maintaining a common framework
Adapting tools to each model
Evolving network coordination
What the network gains
Synergee has made it possible to align a hybrid network around shared indicators and a common momentum.
"We have moved from centralized management to smarter network coordination. Today, everyone moves forward with the same benchmarks, without losing their autonomy."
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